Shipping Policy

Shipping Policy

Last updated: May 10, 2026

Thank you for shopping at https://zoutik.shop, operated by XDP Advanced Dynamic AI Systems LLC.

1. Order Processing

Orders are usually processed within 1–3 business days after payment confirmation. During peak periods, processing may take slightly longer.

2. Shipping Times

Estimated delivery times depend on the product warehouse, destination country, carrier, and customs processing. Delivery estimates shown at checkout or on product pages are indicative and not guaranteed.

3. Shipping Costs

Shipping costs are calculated according to destination, product weight, warehouse location, and available carriers. Any displayed shipping estimate may change at checkout if order details change.

4. Tracking

When tracking is available, a tracking number will be sent by email after the order ships. Tracking updates may take 24–72 hours to appear after carrier pickup.

5. Customs, Duties, and Taxes

International orders may be subject to import duties, customs fees, or local taxes. These charges are the customer's responsibility unless otherwise stated at checkout.

6. Delays

We are not responsible for delays caused by carriers, customs, incorrect shipping addresses, weather, holidays, or events outside our control. If your order appears delayed, contact us and we will help investigate.

7. Incorrect Address

Please verify your shipping address before placing an order. If an address is incorrect or incomplete, delivery may be delayed, returned, or lost. Additional shipping fees may apply for reshipment.

8. Contact

XDP Advanced Dynamic AI Systems LLC
5900 Balcones Drive STE 100, Austin, Texas, 78731, United States
Phone: +1 (737) 237-6583
Email: contact@zoutik.shop